NOTICE ON CORONAVIRUS (COVID-19)
In order to better help serve the community and to keep everyone safe, if you have a fever, new cough, or new shortness of breath, please stay at home and call us if needed. Please call before coming into the offices (even if you are in the parking lot).
We have been keeping our Facebook posts up to date on all of the latest information surrounding how we are coping with COVID-19 for our community. Please follow us there for the latest information. In addition, the following links are a good resource for information surrounding Coronavirus (COVID-19).
- What to do if you have symptoms of coronavirus disease 2019 (COVID-19) and have not been around anyone who has been diagnosed with COVID-19
- What to do if you were potentially exposed to someone with confirmed coronavirus disease (COVID-19)
- What to do if you have confirmed or suspected coronavirus disease (COVID-19)
NorthShore Medical Group is taking the following measures to help contain the virus:
- Parallel treatment processes have been implemented to ensure the safety of sick and well patients, as well as our staff.
- We are actively pre-screening patients before they come into the office to identify which treatment process to follow for their visit.
- Patients showing symptoms of the virus will be brought into the offices through a separate entrance and using specific exam rooms dedicated to potential COVID-19 cases. Patients deemed well enough to enter the main entrance can either wait in the waiting room with other well patients, or wait in their cars for their appointment.
- Patients with fever, cough, or shortness of breath are being cared for by staff wearing protective equipment, and are not passing through the waiting room.
- NorthShore Medical Group is reminding our own staff and the community at large that the best way for all of us to prevent the spread of the new virus is to practice good hand hygiene, observe respiratory etiquette (including by sneezing or coughing into your elbow rather than your hands), and staying home when ill.
- For your own health and that of other patients and staff, we ask for your patience with this process.
We are asking you to take the following measures to help lessen the spread of the virus:
- Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Stay home when you are sick.
- Cover your cough (with the inside of your elbow) or sneeze with a tissue, then throw the tissue in the trash.
- Stay calm and up to date on the latest recommendations from reliable sources. The CDC website is a great and reliable resource. Please be aware that unverified information on social media may not be accurate.
- If you are sick and think you may have been exposed to someone with COVID-19, please call our office at (509) 493-2133 from your car to check in for your appointment. We can send someone to evaluate you prior to entering the building.