In order to better help serve the community and to keep everyone safe, we have changed our processes here at NorthShore Medical Group. Here are a few things to know about how we are working to keep our patients and staff healthy and safe.
We are conducting virtual appointments in addition to our in-person appointments. The virtual appointments are through telephone or secure video conferencing. Call us to see which option works best for you.
We remain open 7 days a week in our White Salmon office, and Mon-Fri in our Stevenson office.
We are now accepting self-referrals for mental health appointments for existing patients. These appointments will be done virtually. Mental health is very important; we are here to support you.
Please follow our Facebook posts, as they have the latest information surrounding how we are coping with COVID-19 for our community. In addition, the links below are a good resource for information surrounding Coronavirus (COVID-19).
NorthShore Medical Group is taking the following measures to help contain the virus:
- We are now offering virtual office visits via video and telephone appointments.
- We are actively pre-screening patients before they come into the office to identify which treatment process to follow for their visit.
- Patients showing potential symptoms of the virus will be brought into the offices through a separate entrance and using specific exam rooms dedicated to potential COVID-19 cases. Patients with potential symptoms are being cared for by staff wearing protective equipment, and are not passing through common areas.
- Well patients will be asked to check in and wait in their cars for their appointment.
- Universal masking – we’re asking all patients, visitors, and staff to wear a mask. Feel free to bring your own, or we are happy to provide a cloth or paper mask for you.
- Universal screening & temperature checks – all patients, staff, and visitors are being screened, plus temperatures checked, before entering the building.
- NorthShore Medical Group is reminding our own staff and the community at large that the best way for all of us to prevent the spread of the new virus is to practice good hand hygiene, wear a cloth mask when you are out in public spaces, and stay home when ill.
- For your own health and that of other patients and staff, we ask for your patience with this process.
We are asking you to take the following measures to help lessen the spread of the virus:
- Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Stay home when you are sick. Stay home when you are not sick.
- Cover your cough (with the inside of your elbow) or sneeze with a tissue, then throw the tissue in the trash.
- Wear a cloth mask when in public areas
- Stay calm and up to date on the latest recommendations from reliable sources. The CDC website is a great and reliable resource. Please be aware that unverified information on social media may not be accurate.
The latest information about how to stay safe, keep from spreading the virus, what to do if you think you have the virus, and how to care for others with the virus. – CDC (Centers for Disease Control and Prevention)
Information about COVID-19 in Washington State, including statistics and details about the “Stay Home” directive. – WDOH (Washington State Department of Health)
Oregon State information on COVID-19, including statistics and Governor’s orders. – OHA (Oregon Health Authority)