NOTICE ON CORONAVIRUS (COVID-19)

DATE: 3/18/20
In order to better help serve the community and to keep everyone safe, if you have a fever, new cough, or new shortness of breath, please stay at home and call us if needed.  Please call before coming into the offices (even if you are in the parking lot).

We have been keeping our Facebook posts up to date on all of the latest information surrounding how we are coping with COVID-19 for our community. Please follow us there for the latest information.  In addition, the following links are a good resource for information surrounding Coronavirus (COVID-19).

Resources:

NorthShore Medical Group is taking the following measures to help contain the virus:

  • Parallel treatment processes have been implemented to ensure the safety of sick and well patients, as well as our staff.
  • We are actively pre-screening patients before they come into the office to identify which treatment process to follow for their visit.
  • Patients showing symptoms of the virus will be brought into the offices through a separate entrance and using specific exam rooms dedicated to potential COVID-19 cases. Patients deemed well enough to enter the main entrance can either wait in the waiting room with other well patients, or wait in their cars for their appointment.
  • Patients with fever, cough, or shortness of breath are being cared for by staff wearing protective equipment, and are not passing through the waiting room.
  • NorthShore Medical Group is reminding our own staff and the community at large that the best way for all of us to prevent the spread of the new virus is to practice good hand hygiene, observe respiratory etiquette (including by sneezing or coughing into your elbow rather than your hands), and staying home when ill.
  • For your own health and that of other patients and staff, we ask for your patience with this process.

We are asking you to take the following measures to help lessen the spread of the virus:

  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay home when you are sick.
  • Cover your cough (with the inside of your elbow) or sneeze with a tissue, then throw the tissue in the trash.
  • Stay calm and up to date on the latest recommendations from reliable sources. The CDC website is a great and reliable resource. Please be aware that unverified information on social media may not be accurate.
  • If you are sick and think you may have been exposed to someone with COVID-19, please call our office at (509) 493-2133 from your car to check in for your appointment. We can send someone to evaluate you prior to entering the building.
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Neighborly Healthcare

For nearly 40 years, our practice has been devoted to helping individuals and families achieve a lifetime of good health.

About us

Convenient Locations

Our local healthcare centers in White Salmon and Stevenson offer extended hours and convenient appointment times.

Locations

Expert Providers

As family practice providers, we receive additional professional training to meet the majority of your health care needs.

Providers

Now Open 7 Days a Week

Walk In Hours 11am-7pm Every Day in White Salmon

What Our Patients Are Saying

After today’s appointment, I recommended my own mother to make an appt!

The nurses and doctors were all exceptional and caring.

Dr. Gregory Zuck and the entire staff have been understanding, and very patient with working to communicate and care for my brother with all his special needs.

Dr. Rinella went out of his way to retrieve previous information to compare with the results of today’s procedure.

I have recently moved and still come to this office because I think the care my family gets is exceptional.

Your office is wonderful with customer service!